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Recall: Power Supply Transformers

3900 Units

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#1 WormGuy

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Posted 08 January 2013 - 06:54 PM




January 8, 2013
Release #13-088

Firm's Recall Hotline: (800) 665-1166
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908



PLATINUM Neon Sign Power Supply Transformers Made by HEICO lighting Recalled Due To Fire Hazard


WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.


Name of Product: Power Supply Transformers


Units: About 3,900


Distributors: Denco Sales; Graphic Solution; Hart Supply; Interstate Electric; Montroy Supply Co; N.Glantz & Son; Pioneer Supply; Reece Supply Co; Sun Supply; Tubelite Co.


Manufacturer: HEICO lighting, a division of EMD Technologies, of Montreal, Quebec, Canada


Hazard: The transformers do not meet the UL standard for this product and pose a fire risk.


Incidents/Injuries: None reported


Description: This recall involves neon power supply transformers designed to power commercial signs. They are in black metal boxes about 4.5 inches long by 3.5 inches wide with rows of vents on all sides. "HEICO LIGHTING™" and the model information are printed on a plate on the transformer. The recalled models include PLATINUM-9000-30, PLATINUM-10000-30, PLATINUM-12000-30, TFT-04PL-6000-30, and TFT-06PL-9000-30.


Sold by: HEICO lighting directly to ten distributors nationwide from December 2011 through May 2012 for between $60 and $150.


Manufactured in: Canada


Remedy: Consumer should stop using these recalled power supply transformers and unplug them immediately until a free replacement transformer has been professionally installed. Contact HEICO lighting to schedule the free installation of a replacement transformer.


Consumer Contact: HEICO lighting™; toll-free at (800) 665-1166, from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.heicolighting.com and click on Products for more information.





HEICO Lighting power supply transformer, model PLATINUM-10000-30






Utopic denial is what I call it. They’d rather believe everything is just fine than actually have to admit that horrible things still happen.

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